Hi Quality Player,

People retire and you worry about business continuity, repeating mistakes or you don't even have a functioning Quality Management System everyone is using. You get resistance to change, lack of resources, inadequate trained staff or poor communication... 

Whatever the reason is, this book contains the fundamentals of documenting everything. I know it sounds ridiculous, but if you really want to make an impact you need to collect data, map the gap, explain to everyone how the process works and why you document “everything”.  

This way improvements can be made, together as a team. Small problems fixed, ownership of processes becomes clear and a self-managing team as a result. 

I researched the requirements in most known Quality Roles for responsibilities, tasks and ways to add more value as a Quality Player. You will find it in here. 

I wrote this book to solve your documentation problem. 

Inside you will find... 

• The easiest way to start documenting everything today 

• Raw Material, you don't really want to hear on how to improve everything  

• The stepping stones to buildup a QMS from the ground and fill it with all the documents you already have 

• Why 24+ Quality tasks are delegated to Quality or other departments what brings resistance & capacity issues,or failing to fullfil all tasks.  

• The unquestioning purpose of document everything 

• Why you don't need to document everything when you don't even have a Quality Management System everyone is using 

• How you can build the foundation to document everything and getting everyone on board on understanding procedures and processes. 

• How to make work instructions anyone understands (and to translate in any language) instantly 

• When it is your responsibility (it's not my department) and when you should act immediatly on red flags raised by others 

• How you can focus on new KPIs (all at once) which also help you own KPIs decided by your management 

And some thoughts:

1. Are you juggling between priotizing tasks and documenting everything?
2. Are you surprised when people quit their job within your company they also take their knowledge and experience with them?
3. Can you imagine having instant access to every document you ever created and all communication around it?
4. Do you work in chaos instead of improving everything with deep work?
5. Are you responsible for improving everything within your company?
6. Always putting customer first and forget office politics?
7. Ever felt like the one who focused on a holistic approach of improving everything?

If some of these questions give you something to work on, then this book is for you: Document Everything

No matter where you are in your journey of becoming a Quality Player by yourself.

Everyone started as a beginner, becoming a Quality Player needs training, knowledge and experience from various resources.

Resources like work experience in Quality and other departments, online courses and books.

Because it is not relevant which:

- industry you work in

- job you have

- strong competitors you have

- price/quality strategy you have

This book is co-written with people like you pursuing to better serve customers, adding more value and growing an industry

Pre-order the book in English or Dutch.

This is what you get as one of the first when you pre-order now:

- eBook in PDF. You can read and use everything immediately. You receive this by email within 24 hours.

- the paperback book

- all the quality tools, techniques and ways to document and improve anything so you will never “lost” something

- checklists and summary of every chapter. You don’t have to read the whole book

- all formulas to make you think differently about Quality

- all alternative KPIs to make you think differently about Quality

- Online Course 1: How to setup a fast & simple QMS without any Quality Issues (launch Q4 2024)

- Online Course 2: How to buildup a QMS with easy to find documents without any defects (launch Q4 2024)

- Online Course 3: How to create documents for your colleagues like work instructions and standard operating procedures (Including examples) (launch Q4 2024)

- Online Course 4: How to improve documents (With workforce, benchmarking, jargon-killing) (launch Q4 2024)

Author Rick Hermanussen

Rick Hermanussen author of the book ‘Document Everything’, Quality Officer at a subsidiary of the largest roofing and waterproofing business in the world and owner of Quality Players. His new mission is to make basic Quality Management education accessible to everyone by making people think differently about Quality. He fulfills this by making content across Social Media, publishing books and courses for Quality Managers & other Quality professionals. 

Copyright © 2024 Quality Players. All rights reserved.

Graphics & Visualisation: Rick Hermanussen

Publisher: Boekking (Boekking.nl)

The book is launched.